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Complaints

The Real Estate Institute of South Australia Incorporated (REISA) aims to provide an efficient, fair and accessible mechanism for handling complaints against our Members.

REISA’s Members are bound by the Real Estate Code (the Code) which sets boundaries of acceptable conduct in real estate practice and defines minimum standards of behavior required to hold membership of REISA.

The Code provides a public standard from which the profession, the legal system, Government legislators and consumers can benchmark behavior and base disciplinary actions.

If your complaint relates to a possible legislative breach or is against a non-member, please contact the Office of Consumer and Business Services.

Please click here to download REISA's Complaints and Disputes Handling Policy.

Click here to download a Statutory Declaration form

If you would like further information or to check an Agent’s membership status, please call REISA’s Information Services Line on 1800 804 365

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