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Mandatory CPD Benefits Agents and Consumers

2 Aug 13

The Real Estate Institute of Australia (REIA) says the National Occupational Licensing Authority (NOLA) has it wrong when it comes to Compulsory Professional Development (CPD) in the real estate profession.

The Decision Regulation Impact Statement, currently released for discussion, recommends that CPD should not be mandated.

REIA President Peter Bushby says "The benefits of mandatory CPD are real and documented and NOLA claiming the contrary is a continuation of the misinformation being peddled and the aggressive advocacy

for national licensing."

"If there are concerns about the quality of CPD delivery, then that should be addressed directly rather than abolishing the need for it. NOLA is confusing service delivery with the value of CPD."

"Western Australia provides a good case study of the impact of mandated CPD. In WA, mandatory CPD was introduced for licensees in 2007 and for sales representatives in 2009," says Mr Bushby.

"For the five years up until and including 2009, the average number of written concerns raised by the public to the Real Estate Institute of Western Australia (REIWA) was 143 per year with a high of 196 in 2009."

"In 2010, the year immediately after mandatory CPD was introduced for sales representatives, the number of written concerns dropped to 58 – a 70% reduction over the previous year. The average for the three years to 2012 has been 55 – or a 61% reduction from the five years 2005 to 2009."

"Similarly in the ACT, industry standards have improved since the commencement of CPD, yet these facts are being ignored."

"Let’s address any issue with the quality of the provision of training but let’s not throw the baby out with the bath water. As statistics show, it’s the consumer who is likely to suffer if mandatory CPD is thrown out," concluded Mr Bushby.