Make the right choice

Equal Opportunity and Property Management

Session Content

  • Agency, principal and employee liabilities
  • Defences of agency, principal and employee under relevant legislation
  • Disciplinary action under Land Agents Act 1994
  • Importance of agency policies and procedures
  • What legislation applies?
  • Discrimination
  • Grounds of discrimination
  • Assistance and therapeutic animals
  • Landlord and property manager responsibilities
  • Discrimination under the residential tenancies act 1995
  • Sample agency reference checking policies and procedures
  • Sample agency reference giving policies and procedures
  • Sample agency tenant selection policies and processes
  • Landlord’s checklist
  • Common breaches
  • Complaints
  • Penalties
  • Q and A session


Paul Edwards
BA (Jur), LLB (Hons), GDLP

Paul has practised as a lawyer, political adviser, policy officer at Consumer and Business Services and worked at REISA for the past eight years as their Legislation and Compliance Adviser. Paul has delivered over 2,000 professional development sessions on all aspects of real estate legislation, policies and procedures.


Wednesday, 1 September 2021


9.30am - 11.30am


REI House
33 Dequetteville Tce

Investment (GST inclusive)

Individual REISA Member: $66
Non-member: $110

For further details contact

REISA Training on 08 8366 4300 or via email